SHOUTcast Listeners & Broadcasters ~
We have received lots of feedback & questions about SHOUTcast 2.0 so we have compiled the most frequently asked questions below for easy reference.
Please keep the feedback coming so we can continue to improve SHOUTcast 2.0, as well as fix any issues that you have identified.
LISTENER QUESTIONS:
Q: What are the new improvements in SHOUTcast 2.0?
Q: I don't want to use the SHOUTcast flash player so how can I listen with my preferred media player (Winamp/iTunes/Windows Media, etc.)?
Q: What is the *.PLS file for a specific station?
Q: I already know the station Im looking for. How do I search by Station Names?
Q: Why when I search for "Pop stations" in the search bar, I get a bunch of random stations and not the pop stations?
Q: What happened to the Station's website links? How do I go to a station's website?
Q: How do I search for my favorite artists/songs, stations or find stations belonging to a specific genre?
Q: I can't find the station I want through the search.
Q: I like to listen to SHOUTcast on my mobile phone's web browser, but the Flash web player doesn't work. How do I play SHOUTcast stations on my mobile browser?
Q: Why do some stations show "Now Playing" and "Coming Soon" info but others just show "Recently Played" info?
BROADCASTER QUESTIONS:
Q: My station is not appearing in the SHOUTcast Directory even though the stream is up and running. Help!
Q: I cant see my station listed on the site anymore even though I didn't do anything. Why isn't it there?
Q: The genre I had my station(s) in is no longer listed as a choice for listeners, what do I do?
Q: I am having issues installing SC_SERV2 Beta -- how can get help and find documentation?
Q: Is there a simple easy to use GUI version of SC_SERV DNAS 2?
Q: Why did you remove the "Listener Max" info from the website and how do I get this info now?
Q: How do a get a "static ID" for my station?
Q: Why do some stations show "Now Playing" and "Coming Soon" metadata but others just show "Recently Played" info - how do I get my station to display "Now Playing" and "Coming Soon" metadata?
Q: Where did the link with the TTSL (Total Time Spent Listening) stats go?
Q: My question was not answered here. How do I get in touch with the SHOUTcast team?
LISTENER QUESTIONS:
Q: What are the new improvements in SHOUTcast 2.0?
A: For a complete list of features in SHOUTcast 2.0, click here: http://www.shoutcastblog.com/2010/06/29/welcome-to-shoutcast-2-0/
Q: I don't want to use the SHOUTcast flash player so how can I listen with my preferred media player (Winamp/iTunes/Windows Media, etc.)?
A:
1. Please go to the 'Help' menu on shoutcast.com, and then the 'Settings' tab (or visit the page directly here: http://shoutcast.com/settings)
2. Select 'Play SHOUTcast stations in default media player (eg: Winamp / iTunes / Windows Media Player)' [the second option] and scroll to the bottom and hit 'Save Settings'.
3. Please make sure you have cookies enabled so that Winamp remains your default choice every time you visit SHOUTcast.com.
Q: What is the *.PLS file for a specific station?
A: In the SHOUTcast directory, hover over the 'Play' blue button and right click your mouse button and select 'Copy link address' or 'Copy link location'. The URL for the PLS file for that station is now copied to your system's clipboard.
Q: Why would I want to use *.PLS file to listen to a specific station?
A: SHOUTcast pls files are direct launch links to stations. Users that wish to play SHOUTcast stations in their default media players like WINAMP, iTunes, etc should use these pls links. You can also use these pls files to bookmark stations in your Winamp or iTunes playlists.
Q: I already know the station Im looking for. How do I search by Station Names?
A: Our search engine gives preference to 'Station Names' when you type in a search term. So a search for 'Station XYZ' will return 'Station XYZ' as the top-most search result. Further, we have added a new 'Station Name' filter to the search results page to further refine the search by station names only. Please see this blog post for more information.
Q: Why when I search for "Pop stations" in the search bar, I get a bunch of random stations and not the pop stations?
A: When doing a search on SHOUTcast.com, the search engine will search all genres in the SHOUTcast Directory but will also include stations, artists and songs matching those search terms as well.
Q: What happened to the Station's website links? How do I go to a station's website?
A: Hovering over a station's name pops a dialog that lists more information about that station, including a link to their website.
Q: How do I search for my favorite artists/songs, stations or find stations belonging to a specific genre?
A: In the Search Bar at the top of http://www.shoutcast.com, enter in your search term. It will automatically search all stations, genres and station names and produce results most resembling your search query.
The search functionality on SHOUTcast will match your search term in this order:
1. Now Playing (Artist, Song title)
2. Genre
3. Station Name
In other words, if you type in a search term like 'Lady Gaga' SHOUTcast search will search for 'Lady Gaga' songs being played on SHOUTcast stations, followed by genres called 'Lady Gaga' and finally, stations called 'Lady Gaga.' Using the filters on the left, you can refine your search results. Please note that we are working on add a new 'Station Search' filter to limit searches by stations, based on your feedback. Look for that filter to be added very soon.
Q: I can't find the station I want through the search.
A: If you find that there are several results, please broaden your search to make your search more general. If too few results show up, please make your term as specific as possible. If you are looking for a specific station, try to put the search term in quotations. eg: if you are looking for SOMA, type in "SOMA" (including quotes) for a more targeted search. Additionally, we are working on add a new 'Station Search' filter to limit searches by stations, based on your feedback. Look for that filter to be added very soon.
If you believe that a station is not coming up in error, please submit an email to us so we can investigate.
Q: How can I change the background colors and the theme?
A: We have added site skinning to our future product improvement plans. Please stay tuned to http://www.shoutcastblog.com for more information.
Q: I like to listen to SHOUTcast on my mobile phone's web browser, but the Flash web player doesn't work. How do I play SHOUTcast stations on my mobile browser?
A: If your mobile phone supports cookies, please navigate to Help --> Settings and then click the second option that says "Play SHOUTcast stations in default media player ( eg: Winamp / iTunes / Windows Media Player )" and click on 'Save Settings.' All Play buttons will now link to individual stations and will start playing the stream. Additionally, if you are using an iPhone, you can download the SHOUTcast iPhone app. Android users can try any one of our Partners' apps, [which can be found here]
Q: Why do some stations show "Now Playing" and "Coming Soon" info but others just show "Recently Played" info?
A: SHOUTcast stations that have upgraded to the new 2.0 tools show "Now Playing" (real time) & "Coming Soon" (songs coming up in the next 15minutes) artist/song information. SHOUTcast stations that have not upgraded to the new 2.0 broadcaster tools have a latency of up to 15 minutes for their artist/song information to appear in the directory. That is why their metadata is captioned as "Recently Played."
NOTE: Broadcasters - In order to offer your listeners real-time (Playing Now) and upcoming (Coming Soon) metadata information for your station, you will need to upgrade to the new SHOUTcast 2.0 broadcasting tools. Please see the broadcasting tools download page for more information & download links: http://www.shoutcast.com/broadcast-tools
BROADCASTER QUESTIONS:
Q: My station is not appearing in the SHOUTcast Directory even though the stream is up and running. Help!
A: You server might be set to 'Private.' To change this setting and to make your station appear in the directory follow these steps:
1. In the SHOUTcast DSP or SC_SERV locate the 'Make this Server Public' setting.
2. Make sure this setting is set to TRUE / Checked
3. Stop and restart your server for the setting to take affect.
Q: I cant see my station listed on the site anymore even though I didn't do anything. Why isn't it there?
A: The SHOUTcast directory service recently went thru some upgrades, as a result the YP service's IP has changed. It is possible that your SHOUTcast server is still "sticky" to the old Ips. In order to force your network to update its DNS cache, please stop your SHOUTcast DNAS server, wait about 10 minutes and restart the server. Additionally, if you have sufficient permissions on the network that your servers are installed on, you may try to purge the DNS cache to ensure that you access the correct servers.
Also – please make sure your server is set to Public in the configurations.
Q: The genre I had my station(s) in is no longer listed as a choice for listeners, what do I do?
A: In order to better organize the vast variety of music genres available on SHOUTcast, and to make it easier for listeners to find your station, we recently made some changes to the way stations are categorized in SHOUTcast. Please see this link for more information including the list of music genres available, and how to change your configuration in order to be listed in the correct category: http://forums.winamp.com/showthread.php?t=303241
Q: I am having issues installing SC_SERV2 Beta -- how can get help and find documentation?
A: Get installation instructions, tips & tricks and help from other SHOUTcast broadcasters and developers at the SHOUTcast forums: http://forums.winamp.com/showthread.php?t=317230
Q: Is there a simple easy to use GUI version of SC_SERV DNAS 2?
A: SC_SERV2 is still in Beta. We are working on a GUI version of SC_SERV2 that should be out soon. Until then, we recommend you check out this developer-created GUI for SV_SERV2 thats been getting good reviews. For users that want a GUI with their SHOUTcast server, you can still use SC_SERV1 by clicking here
Q: Why did you remove the "Listener Max" info from the website and how do I get this info now?
A: In order to make the station listings as clean as possible and provide the most relevant information to our users, we moved the maximum listener / capacity of each station in the Listener column. Broadcasters that would like to monitor their station's capacity should use their SHOUTcast server's configuration files and admin panels.
Q: How do a get a "static ID" for my station?
A: Broadcasters that wish to have a unique static ID for their station will need to upgrade to the new SHOUTcast 2.0 broadcasting tools. Please see the broadcasting tools download page for more information & download links: http://www.shoutcast.com/broadcast-tools
Q: Why do some stations show "Now Playing" and "Coming Soon" metadata but others just show "Recently Played" info - how do I get my station to display "Now Playing" and "Coming Soon" metadata?
A: SHOUTcast stations running on legacy 1.0 SHOUTcast broadcaster tools have a latency of up to 15 minutes for metadata information to appear in the directory. That is why their metadata is captioned as "Recently Played." In order to offer your listeners real-time (Playing Now) and upcoming (Coming Soon) metadata information for your station, you will need to upgrade to the new SHOUTcast 2.0 broadcasting tools. Please see the broadcasting tools download page for more information & download links: http://www.shoutcast.com/broadcast-tools
Q: Where did the link with the TTSL (Total Time Spent Listening) stats go?
A: We will be adding the link back to http://www.shoutcast.com next week. In the meantime, you may visit the stat page directly at: http://yp.shoutcast.com/ttsl.html
Q: My question was not answered here. How do I get in touch with the SHOUTcast team?
A: The SHOUTcast never sleeps and is always ready to take your questions! You can reach them by using the two emails below:
TC: tcinradionyc@aol.com
Faisal: Faisal@SHOUTcast.com
21. All most people will want to know is does this fix the mic/music option so nicley borked by vista and 7's sound engine
Posted at 8:01PM on Sep 21st 2010 by jimps
22. Since when does Classical and Opera count and Classic ROCK?
Several months ago Hip Hop, Pop, and Rap stations were being placed under the Classic Rock/Rock & Roll tabs.
For the format being rebuilt from the ground up, the programmers must have been hogtied and blindfolded.
Posted at 3:18AM on Sep 22nd 2010 by adamgkochan
23. OK now "classic country" and "90's alternative rock" stations are being thrown under the "classic rock" tab. Seriously, just because a word in the title of a station matches, doesn't mean it belongs with that genre.
Posted at 6:41AM on Sep 22nd 2010 by adamgkochan
24. I am a potential broadcaster. I was wondering if this software only did live streaming on shoutcast.com or if I could post the streaming on my website too.
Posted at 9:43AM on Oct 1st 2010 by Kayleigh
25. Its a really wonderfull tutorial of the shout cat its programmer system is really so suitable.
http://renadexsite.com
Posted at 5:24AM on Oct 7th 2010 by laureengreaux749339
26. The new SHOUTcast 2.0 API platform has been released and SHOUTcast are currently focused on migrating current 1.0 API partners to the new APIs. The migration is estimated to be complete on or about December 6, 2010.
http://nitromusclemasssite.com/
Posted at 6:38AM on Oct 9th 2010 by justodavid smith
27. I want to make sure that I can receive shoutcast radio station's as long as I can receive a wifi connection on my wifi internet radio.tnx
Posted at 1:08PM on Oct 18th 2010 by Joe
28. comment enregister la musique écoutée ?
1er indice : http://www.viruz404.net/index.php?file=Sections&op=article&artid=4
2eme indice : http://www.viruz404.net/index.php?file=Forum&page=viewforum&forum_id=10
bonnes suites ^^
Posted at 7:22PM on Oct 18th 2010 by ViRUZ404
29. Ugg Boots Sale|
Ugg Boots UK|
pandora uk|
Posted at 7:55AM on Oct 19th 2010 by Ugg Boots UK
30. I on my winamp Shoutcast radio not work there is no empty table???
Posted at 3:00PM on Mar 9th 2011 by aleksandar jarnjak
31. SHOUTcast Radio is a radio directory from independent broadcasters. If you want to start your own Internet Radio station, the FREE SHOUTcast broadcasting tools allow you to broadcast your audio content online and become part of one of the largest directory of radio stations on the web.
http://twitter.com/#!/hoangciu
Posted at 12:50AM on Oct 31st 2010 by cynthiasmith smith
32. I have TVIX 6600 and would like to install Internet radio, can some one guide me how to do that?
Thank you, David
Posted at 11:49AM on Nov 7th 2010 by David
33. With the new SHOUTcast 2.0 release you can find songs playing in real time with the new & improved search. The real time results show you what's playing now and what's "coming up" next.
http://leanspawithacaiberry.com
Posted at 12:20AM on Nov 10th 2010 by valoriedowell smith
34. as vrea sa instalez radio shout cast.
Posted at 6:03AM on Nov 13th 2010 by lumy_david
35. I have TVIX 6600 - can some one advise how can i listen to internet Radio with the TVIX using SHOUT or any other application
Posted at 10:52AM on Nov 11th 2010 by David
36. Hi
Posting here because your contact form is not working. http://www.shoutcast.com/contact-us
I'm working for Opera browser developer relationships. One of your Web site users has reported an error due to server side sniffing. The server doesn't send a status page (but the ICY payload) as it does with Safari, Mozilla, etc. Ex: http://205.188.215.229:8004/
--
Karl Dubost - http://dev.opera.com/
Developer Relations & Tools, Opera Software
Posted at 4:18PM on Nov 15th 2010 by karl
37. hola tengo tres o mas dias en esto, he llegado hasta donde me sale el codigo, pero cuando le doy no me funcion danload confi, que puede ser. gracias desde españa
Posted at 6:26PM on Nov 17th 2010 by barrigaverde
38. hola tengo tres o mas dias en esto, he llegado hasta donde me sale el codigo, pero cuando le doy no me funcion danload confi, que puede ser. gracias desde españa
Posted at 6:27PM on Nov 17th 2010 by barrigaverde
39. It allows anyone on the internet to broadcast audio from their PC to listeners on the net or IP based networks.
http://leanspaacai.org/
Posted at 3:58AM on Nov 26th 2010 by michaell
40. Hey I was wondering, since I'm using the new Shoutcast 2.0, if I would need to enter an Authentication Key anywhere? If so, would I need to enter it in the GUI of my DNAS or what? If so, where at in the GUI of my DNAs? Would I need to do that in order to be listed in the Shoutcast directory and broadcasted online?
Sorry for all the questions, but I just want to make sure that my station is being played and heard for everyone. My station is called The Pool (playing you the best of the 60s-90s).
Posted at 11:04PM on Dec 4th 2010 by Slithe